FAQ

Category: General

For sure! Feel free to make an appointment with us thru WA +62 817-811-921 (Naradipa)

Category: General

YES we do export our coffee beans.
Feel free to chat with us thru WA +62 817-811-921 (Naradipa) for more info.

Category: General

YES, we do. We also accept micro to gigantic orders for roasted beans.
Feel free to chat with us thru WA +62 817-811-921 (Naradipa) for more info.

Category: General

For now, we only sell specialty products by request.
As our main focus is improving the ecosystem of the overall coffee industry (in which non specialty coffee still has the most stakeholders).

But we also believe that Specialty holds one of the keys to a better future.
That is why we are going to include them in our future endeavours.

Stay tuned!

Category: General

We curate coffee beans from all around Indonesia, with these standards:

  • Available in consistent quantity all year long
  • The quality match with the price (price to value)
  • High demand on the market

Then, we sort the coffee and categorise it into grades (1, 2, 3, and pixel).
You could read more about our green beans and grading by clicking the link below:

Category: General

First of all, we develop a great relationship and partnership with the farmers.
Then we collaborate in improving their farming and post harvest processes.

Secondly, we invest in storage and sorting facilities to further increase the quality.

By doing so, we are not only maintaining the quality but also creating improvements.

Category: General

Currently we only produce roasted beans for custom order.
Feel free to chat with us thru WA +62 817-811-921 (Naradipa) for more info.

Category: General

The easiest way to order is thru our e-commerce channel:

  • Tokopedia
    https://www.tokopedia.com/cobeanakopiindon
  • Shopee
    https://shopee.co.id/cobeanakopiindonesia?smtt=0.0.9

Check our wholesale price here

For inquiries and partnership:
WA +62 817-811-921 (Naradipa)

Category: General

Cobeana uses strong food grade plastic bags.
Strong enough to hold 60kg of coffee beans without getting torn apart.

Category: General

If you are not 100% happy with what we deliver, kindly let us know.
We are 100% responsible for any manufacturing defects: wrong delivery, too many defects than promised, and unsealed coffee packaging. We will quickly assess and gladly refund OR resend your coffee without any charge, with requirements below:

  • Provide us with unboxing videos / pictures with clear focus on the defects within 24 hours after you receive your order
  • Send us your payment and purchase receipt
  • Deliver the defect back to us (we’ll cover the cost)

Notes
We are not responsible for any damage caused by the delivery service.

Category: General

Our coffee beans are best to be stored at room temperature, dry condition, and kept away from sunlight.

Category: General

Currently we have 3 sizes of coffee roasting machines, which we use based on the needs

  • VNT 2.5kg
  • Berto 12kg
  • Probat 60kg
Category: General

Below are 3 sorter machines we currently have:

  1. Gravity Sorter: sorting beans by weight
  2. Size Sorter: sorting beans by size
  3. Colour Sorter: sorting beans by colour
Category: General

Up to 70 tonnes per month.

Category: General

Below are our facilities:

  • Sunter, North Jakarta -> Green Beans Storage, Sorting Facility, and Coffee Roastery
  • Raden Saleh, Tangerang -> Coffee Roastery
  • Malang – Dampit, East Java -> Giant Green Beans Storage, Sorting Facility and Coffee Roastery
  • Dolok Sanggul, North Sumatra -> Green Beans Storage and Sorting Facility
  • Flores Bajawa, East Nusa Tenggara -> Green Beans Storage and Sorting Facility